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Family Wifi

JennyTaylor
Community Member

When setting up family wifi it doesn’t list any of our iPads as devices so I can group them together. ??? I have reconnected all on same wifi and all turned on and no devices show up on list so that I can group them together. ?? Please any advice? 

5 REPLIES 5

Juzdu
Silver Product Expert
Silver Product Expert

You're certain you've connected them to the main network and not the guest network perhaps?  And have you given them recognisable names via "Device" in Google Home/Wifi?

You could run a speedtest (e.g. in Safari go to speedtest.net) on one of them while watching devices in your wifi app (sort by "Usage real-time"), so that they'll pop up to the top of the list, making them easy to identify.  Tap on the device and you can change the name at the top, then see if you can find it when creating a family group.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Juzdu, thanks for the help!

 

@JennyTaylor, how's it going with your Google Wi-Fi? Still need our help?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi JennyTaylor,


It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi JennyTaylor,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi JennyTaylor,

 

Since we have not received any more replies for quite some time, I will lock this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

 

Thanks,

Edward