Google mesh flash amber after installing Netgear switch

[Randychesbro]

i had installed a Netgear 5port switch is i could have both my google mesh and a hard wired port to my dest top.

it seems i cannot have both working at the same time.

[Jeff]

Hi, Randychesbro.

Sorry about the connection issues you're seeing on your network. That sounds like a huge inconvenience. The flashing you're seeing on your device indicates a network connection error. You can see a full list of status lights here: https://bit.ly/3bA5cXg.

There is some sort of disconnect being introduced with the addition of the Netgear switch. Can you tell me how you have it wired up? Do you have the switch before the router coming from the modem, or is it coming behind the router?

Thanks.

[EdwardT]

Hi folks,

@Jeffrey, thanks for the help!

@Randychesbro, how's it going with your Google Wi-Fi? Still need our help?

Thanks,

Edward

[EdwardT]

Hi Randychesbro,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Randychesbro,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[EdwardT]

Hi Randychesbro,

Since we have not received any more replies for quite some time, I will lock this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Edward