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Google Home WiFi tab is not showing connected devices

Rajeev
Community Member

I have recentely setup Google Wifi and it is working fine. However it is showing 0 connected devices. While I know for fact that devices are connected. Is  there a setting i am missing

3 REPLIES 3

Adorable
Community Member
  1. Connect to both the 2.4 GHz and 5GHz if your router is dual-bands 
  2. Use the latest version of the Google Home app 
  3. If you're setting it up, move Google Home closer to your router, and move it later if needed 
  4. If the above steps do not work, reboot your router, power your Google Home off and then back on by disconnecting, and reconnecting the power cable 
  5. Turn the Wi-Fi on your setup device off and back on 
  6. Make sure you shut off other network devices, if applicable 
  7. Consider upgrading your internet subscription to a plan that provides more bandwidth, if applicable 
  8. If you recently changed your Wi-Fi password, reconfigure Google Home with the updated password

 Hope it helps!

Jeff
Community Specialist
Community Specialist

Hi, Rajeev.
I just wanted to jump in real fast to see if you saw Adorable's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks