Importing wifi - can't reset - help

[Patriciasnydert]

I can't migrate the google wifi and I can't reset it. What do I do now?

[olavrb]

Here are instructions on factory reset:

• https://support.google.com/googlenest/answer/6246619?hl=en

"Factory reset your router or point with the factory reset button on your device".

[Jeff]

Hi, Patriciasnydert.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[Jeff]

Hi, Patriciasnydert.
Just one quick final check in here. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks