09-30-2022 12:39 PM
I have three Google AC2000. When I try to add a point it recognizes the second as a router and sets up another network. No option is given to make it a point. Obviously, I get an error that it couldn’t connect to network since I don’t have the second connected to Ethernet since the first is the primary router. Any ideas how to force Google Home App to determine it is to be used as a point and not router?
Answered! Go to the Recommended Answer.
10-02-2022 07:03 PM
Finally figured something out. My routers would not mesh. I brought them right next to each other and the main point- (saw on YouTube) and nothing worked. Finally I connected main router to secondary router via Ethernet cable and finally they meshed. Disconnected Ethernet from secondary router and it maintained the mesh wirelessly. I did the same with the tertiary router. Now they are all talking. Seems weird I had to physically connect them to synch up- but it worked!
10-14-2022 11:01 AM
This worked!!! Thanks so much for the information
09-30-2022 12:39 PM
AC2200 not AC2000
10-03-2022 09:53 AM
That's great news, Smudgeysmurf. I'm happy to hear you got that worked out and thanks for sharing your process with us.
mshepard, have you tried the process Smudgeysmurf went through? Could you give that a try and see if it improves things for you?
Thanks,
Jeff
10-03-2022 10:18 AM
I have not, but when I return in two weeks I will then update
10-03-2022 12:25 PM
Sounds good, mshepard.
We'll keep the thread open and keep an eye out for you to update when you get a chance to try things out. Hopefully everything works out for you!
Thanks,
Jeff
10-08-2022 12:14 PM
Hey folks,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
10-08-2022 01:03 PM
I won’t return where I can tear until Friday. I will update then
10-09-2022 01:58 PM
Hi mshepard,
Thanks for letting us know. Take your time, I'll be waiting for your update.
Best,
Mel
10-12-2022 04:50 PM
Hey mshepard,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Mel
10-14-2022 09:03 AM
Hello mshepard,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Thanks,
Alex
10-02-2022 11:48 AM
Following. I can’t get my routers to mesh at all.
10-02-2022 01:43 PM
Hey folks,
Thanks for posting ― let's get this sorted out.
A few questions: what is the color of the LED on your Google Wifi point? How far is the point from the main point?
Make sure that you select the same home as the main point during the setup process so the Home app assigns the point into the current network.
Best,
Mel
10-02-2022 07:03 PM
Finally figured something out. My routers would not mesh. I brought them right next to each other and the main point- (saw on YouTube) and nothing worked. Finally I connected main router to secondary router via Ethernet cable and finally they meshed. Disconnected Ethernet from secondary router and it maintained the mesh wirelessly. I did the same with the tertiary router. Now they are all talking. Seems weird I had to physically connect them to synch up- but it worked!
10-14-2022 11:01 AM
This worked!!! Thanks so much for the information
10-14-2022 11:03 AM
I finally was able to try setting up by connecting router to intended router to be used as a wifi point. It will appear it is setting up a new wifi mesh, but will recognize it later to be used as a point
10-14-2022 02:45 PM
Hey there,
Awesome! Great to hear that everything's sorted on your end. The Community is always here if you have other questions or concerns.
Cheers,
Alex
10-17-2022 03:11 PM
Hello mshepardm,
As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Kind regards,
Alex