Google WiFi AC-1304: Need setup key

[dearjimmyball]

I've purchased a Google WiFi router off eBay.    I have performed a factory reset.   I can hit http://192.168.82.1/api/v1/status to confirm it is responding.   However, the item came with no QR code and no set up key on the bottom.   

Can I contact Google along with my hardware ID to request that code?   Any other ideas?

[David_K]

If the QR code and setup key aren't available, try these steps:

1. Using an Ethernet cable, connect a computer directly to the Google Wifi router.
2. Open your computer’s web browser and go to http://192.168.84.1/api/v1/status. 
3. Look for the “setupNetwork” section of the output.
4. Find the “ssid” (this will be the name of the setup Wifi network) and the “psk” (this will be the password used to connect).
5. Manually connect to the SSID and enter the PSK to connect to the Nest Wifi router and begin the setup process.
    

[dearjimmyball]

Thank you, David!    It turns out the used router was evidently damaged.   With the assistance of Google support, a couple of factory resets were attempted to correct was he was seeing in my status json.   The resets never completed successfully and the support agent recommended contacting the seller for a refund.   All ended well.   I received the refund and I've ordered a new router

[David_K]

Glad to hear that!

[Jeff]

That's good too hear, FavoriteFox. I'm happy to hear things are working well for you now. Before I mark this as resolved for you, is there anything else you might need?

Thanks,

Jeff

[Princesss]

Hi everyone,

Since this has been resolved, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Wifi and we'd be glad to assist you further.

Best,

Princess

[Jhonleanmel]

Hey folks,

@David_K, we appreciate your helpful responses.

@dearjimmyball, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Best, 

Mel

[FavoriteFox]

How do I find set up key on device 

[Jhonleanmel]

Hi FavoriteFox,

You can check the setup code on the bottom of your Google Wifi. Also, you can connect your Google Wifi or Google Nest Wifi router on a computer then go to http://192.168.84.1/api/v1/status. You can check this link for more details: Google Nest Wifi device or Google Wifi point doesn't have QR code

Best,

Mel

[Jhonleanmel]

Hi FavoriteFox,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Thanks,
Mel

[Jhonleanmel]

Hi FavoriteFox,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel

[FavoriteFox]

Thank you! I got it going!