01-10-2022 05:34 PM
Having difficulty getting Google Wifi AP s connected the main Google Wifi Router.
My internet connection was working just fine today. I unplugged the main router and POOF…everything got messed up. Lots of turning off and on again, factory resetting of all nodes, even deleting my entire Google Home and deleting app and starting fresh.
I’m at the point now where I have the network set up BUT access points don’t connect. I get this screen.
Any help or advice would be greatly appreciated!
01-16-2022 02:26 PM
Hi Menter-Cleaver,
Thanks for reaching out and sorry for the late reply. I'd love to know more about what's happening, and I have a few questions:
You could also check out this link for some troubleshooting steps you could try.
Looking forward to your response.
Thanks,
Edward
01-16-2022 02:48 PM
Thanks for the response but I already switched to Netgear Orbi.
01-26-2022 09:43 AM
Hi, Menter-Cleaver.
I just wanted to jump in real fast to see if you saw Edward's last reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.
01-26-2022 10:31 AM
No help needed. I switched to another mesh network.
01-26-2022 01:50 PM
Thanks for following up, Menter-Cleaver.
It's feedback I'll pass along for you. Thanks for being willing to discuss your frustrations and your decisions here. Since we have our resolution here, I'll go ahead and close up the thread. If you need anything else in the future, please feel free to open a new discussion.
Thanks.
01-18-2022 10:59 AM
Hi Menter-Cleaver,
I'm sorry to hear that you've already replaced your Google WiFi devices. If you still have your Google WiFi devices, you could try setting up one of the points as the router to isolate the issue.
Thanks,
Edward