Google Wifi Setup Issues

[AllcoZ]

Recently bought a 3 point Google Wifi system. When going through setup in the Google Home App, I add the first point device, scan the QR code on the back, and when trying to connect to Wifi I get the error "Connection failed. Couldn't connect to device. Try again or tap get help for more solutions." 

Nothing provided helps resolve this issue. 

[progers1000]

I have the same issue

[AllcoZ]

Eventually figured this one out. It has to do with privacy settings on your iOS device prohibiting Google devices to join a personal network. 

On your iPhone if you go to Settings > Privacy > Local Network > ensure Google Home is enabled.

Fixed the issue for me. Wish this was more widely published, but hopefully this helps. 

[progers1000]

And I solved mine, I bought a router not and access point #palmface.  

[Jeff]

Hey, Allcoz and progers1000.

Thank you both for coming back and letting us know how you got your problems fixed. It always helps others who are having similar issues. As we have our resolution on this one, I'm going to go ahead and close up the thread. If either of you need any additional support in the future, please feel free to open a new thread.

Thanks.