Do you have Google Wifi points only, or are you trying to add it to a network with a Nest Wifi router? What happens when you try to add the point?
Try these steps:
Thank you very much for your help.
I have connected the Google Wifi parent to the Internet and it works. I have a problem connecting the other two google wifi points to the wifi network. My Google Home app doesn't see them. So our wifi network is based only on 1 point.
I tried everything you are suggesting, except a factory reset.
I did it directly on the Google Wifi equipment but it did not do anything. I am reluctant to do a reset on the 3 equipment in case it would work at all.
Can I do a reset on 1 equipement at a time connecting it via an Ethernet cable to the modem ?
Thank you again
Not sure I quite understand where you're starting from here.
As I said, do you only have Google Wifi points, or are you trying to add the a Google Wifi point to an existing network that has the newer Nest Wifi router?
I have one Google Wifi point connected to the modem. It is working fine and I was able to create de Wifi Network in the house
And I try to connect the other two Google Wifi points I have to the home network but my Google Home app does not recognize them
Hoping this is clear. Thanks for your help
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