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Having trouble connecting Google mesh to new modem

Jhp56
Community Member

Purchased new modem and can not connect google router to new modem 

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

If you’ve changed your modem / router the best thing to do is first factory reset your devices using the physical reset button on the device, then perform setup again.

https://support.google.com/googlenest/answer/6246619