My google router won’t connect to my google home

[Prodigy667]

I Recently upgrade to a google nest mesh network. But when ever I try to set up the router a message pops up saying something went wrong before I can’t fully set it up.

[olavrb]

Have you read and followed these setup instructions?

• https://support.google.com/googlenest/answer/9548301?hl=en

You might find addition things to try in earlier threads, like this one:

• https://www.googlenestcommunity.com/t5/Nest-Wifi/Connection-Failed-in-Nest-Wifi-setup/m-p/79382

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And since iOS is mentioned.

Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).

Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).

Make sure that proxy is set to disabled while connected to the Nest Wifi network ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).

IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.

[Jhonleanmel]

Hey folks, 

Thanks again for helping here, @olavrb. 
@Prodigy667, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Best,
Mel

[EmersonB]

Hi everyone,

@Prodigy667 I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

@olavrb and @mel I appreciate your response.

Thanks,
Emerson

[EmersonB]

Hello Prodigy667,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Emerson