09-02-2021 02:39 PM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original Poster:T. J. Collins
One of the four google WiFi routers cannot connect to the modem…help?!
09-02-2021 02:40 PM
09-14-2021 03:49 PM
Hey, TJ.
I’m just checking in real quick to see if we needed anything else here or if we were able to resolve the problem. Let me know if there’s anything else I can do here.
Thanks
Hi, johnbl. Could you go ahead and start up a new thread for your issue so it appears at the top of the forum? That will help you get better visibility on your thread. Thanks.
09-16-2021 02:18 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks
09-02-2021 02:49 PM
Hello
I have had a "point" go of line. I have tried to restart it and that did not work so I did a factory restart. Now I cannot add it to the network. When I scan the QR code it tells me it is the wrong code. It the tells me to manually load the 8 digit number on the back but there is none ??. I googled a solution and was told to connect it via cable and enter http://192.168.84.1/api/v1/status. this also did not work. Do you have any other solutions thanks