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Paramount Plus Guest Network

Brodeurben
Community Member

Have an interesting problem…

Paramount Plus uses your IP address location to determine which local CBS affiliate should be available to you. 

With my AppleTV on my primary network, the app won’t show the station as available.  However with my AppleTV on the Guest Network, it does.

 

Any thoughts to why?

1 ACCEPTED SOLUTION

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Can't see why that would happen on primary and not guest.  Can you try changing your DNS on your main network, and disable ipV6 if enabled, and see if that works? I have found ipV6 creates just a ton of issues if left on

View solution in original post

8 REPLIES 8

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Are you using a VPN or something similar on your primary network / guest network? 

No. Only thought is some way Google is hiding my location on the primary network?

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Can't see why that would happen on primary and not guest.  Can you try changing your DNS on your main network, and disable ipV6 if enabled, and see if that works? I have found ipV6 creates just a ton of issues if left on

That did it!  Thanks and I’ll definitely keep that in mind for the future.

Disabling IPv6 that is…

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Ashepherdson, Thanks for the help!

 

@Brodeurben, I'm glad to hear that Ashepherdson's response helped you sort this out. Please observe it for now and let us know if anything comes up.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward