09-01-2022 08:45 PM - edited 09-01-2022 08:45 PM
I pause multiple devices just to find them un paused a couple hours later. What is happening?
09-02-2022 02:34 AM - edited 09-02-2022 02:40 AM
Based on past threads the most common fixes for this is to make sure the devices you pause don't ha e MAC randomization enabled, which must be set on the device itself.
If that's not what's happening here, a factory reset of your existing network (delete network in the Google Home app, https://support.google.com/googlenest/answer/6246619?hl=en) then set it up from scratch (https://support.google.com/googlenest/answer/9548301?hl=en) usually fixes it.
But yeah, with MAC randomization for privacy reasons becoming a thing in most OS-es (Windows, iOS, MacOS, Android), Nest Wifi current parental controls is becoming pretty much useless.
09-05-2022 05:41 PM
Hi folks,
@olavrb, thanks for the help!
@Faster471, how's it going with your Google Wifi? Have you checked the links provided by olavrb? Let us know if you have questions and we'd be glad to assist you.
Thanks,
Edward
09-08-2022 05:57 PM
Hi Faster471,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
09-09-2022 07:19 PM
Hi Faster471,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward