cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Unable to add google wifi into google nest

Gadgetsam
Community Member

I am trying to add my google wifi as additional point into my newly set up google nest wifi but the google wifi become a new separate network instead of joining the mesh. 

 


I have recently upgraded from google wifi (gen1) to google nest wifi (router +1 point) 

 

I re-set up my google nest Wifi as the main network and have factory reset all my google wifi. 

supprt have tried to reset and add the point with me, but it keeps failing at the last stage.

 

the google wifi is bought from US. The google nest wifi is bought from SG. 

1 Recommended Answer

olavrb
Platinum Product Expert
Platinum Product Expert
7 REPLIES 7

olavrb
Platinum Product Expert
Platinum Product Expert

Mixing Wi-Fi equipment from different regions/ countries often won't work due to differences in Wi-Fi regulations. I'd send back or sell all equipment not made for the region/ country you're in.

This is a resurfacing topic, for instance:


I don't work for Google.

Gadgetsam
Community Member

thanks mate for taking the time to reply such repetitive questions. I guess the support didn't even check that when they were helping me with it.

 

olavrb
Platinum Product Expert
Platinum Product Expert

You are welcome. 🙂


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi, Gadgetsam.

It looks like olavrb was able to get you some good info on this. I just wanted to follow up and see if you were all set now or if you still needed some help. If you still need anything, just let us know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Gadgetsam.

It looks like olavrb was able to get you some good info on this. I just wanted to follow up and see if you were all set now or if you still needed some help. If you still need anything, just let us know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Gadgetsam.
Just one quick final check in here. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks