04-01-2022 06:00 AM
I bought a Google wifi mesh - 3 devices and set up first one which worked. On the second it wouldn’t connect. So I decided to start over and deleted the hub device. It now will not set up. The device won’t turn on or anything.
it was the hub so now the other seem to want to connect to the original mesh but as I deleted device it’s not there to connect to.
04-01-2022 07:27 AM - edited 04-01-2022 07:28 AM
Make sure device(s) are factory reset (https://support.google.com/googlenest/answer/6246619?hl=en) and ready for adoption/ set up (https://support.google.com/googlenest/answer/6191584?hl=en).
Set up guide:
You could also try with the Google Home app from a different Android, iOS or iPadOS device.
04-06-2022 10:52 AM
Hi, Jj888.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.
04-12-2022 01:24 PM
Hey, Jj888.
I just wanted to check in again to see if you were still needing some input and help on this. If so, just let us know.
Thanks.
04-28-2022 02:20 PM
Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.
05-03-2022 11:36 AM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks