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iphone 13 will not switch between points!

arrampico
Community Member

I noticed my iphone is super slow most the time when i move locations.

 

I am looking at network stats and my iphone does not switch to the clisest point with the best connection automatically.

 

What is the point of the mesh if it does not work effectively?

1 Recommended Answer

PatrickP_Viking
Gold Product Expert
Gold Product Expert

Hey @arrampico .

The connection a device makes is determined by the device and not the WiFi devices. Devices search for the strongest and/or most stable and uncontested channel and make that connection. Devices typically switch if there is a better or more stable connection on that same network but if it determines the current one is best it will stay on the currently connected one. The Google Wifi devices are providing the connection availability but not determining the connection made itself.

Please check your iPhone settings and/or contact Apple Support; there's likely a setting on the phone that needs to be changed.

View Recommended Answer in original post

1 REPLY 1

PatrickP_Viking
Gold Product Expert
Gold Product Expert

Hey @arrampico .

The connection a device makes is determined by the device and not the WiFi devices. Devices search for the strongest and/or most stable and uncontested channel and make that connection. Devices typically switch if there is a better or more stable connection on that same network but if it determines the current one is best it will stay on the currently connected one. The Google Wifi devices are providing the connection availability but not determining the connection made itself.

Please check your iPhone settings and/or contact Apple Support; there's likely a setting on the phone that needs to be changed.