you cannot edit these settings right now

[giulia17]

latest version off the Google Home app doesnt seem to support Google Wifi setup.

If I click on "WAN Connection" under "Advanced Settings", I get the message "You cannot edit these settings right now. Ensure this mobile device is connected to your Wi-Fi network."

[David_K]

Hi giulia17,

I've also able to reproduce this issue. I've escalated this issue to the community team.

[LovelyM]

Hello everyone, 

@David_K, thanks for escalating this.

@giulia17, we appreciate you reporting this to us. We'll make the appropriate teams aware of this issue and we'll update you once we have news to share. For now, please provide me with the phone model, Google Home app version and Google Wifi's firmware version.

It would also help us if you could send feedback. In that way, our product engineers could look into the crash log reports of the Google Home app. Check out this link for more information.

Cheers,
Lovely

[giulia17]

Google Home App version 3.2.104
Google W-Fi Software version: 14150.376.32  Model: NLS-1304-25
Feedback sent.

[LovelyM]

Hi folks, 

I'm sorry for the delayed response. I want to check with you if the updated Google Home app is still having issues editing the settings of your Google Wifi devices. 

I look forward to your response. 

Cheers,
Lovely

[LovelyM]

Hey there,

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread. 

Kind regards,
Lovely

[LovelyM]

Hello again everyone, 

Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Thanks,
Lovely

[kwilber]

Ah lucky I found this thread before you locked it -- I'm having this issue as well!

App version 3.2.104, on iOS

Model AC-1304

Software version: 14150.376.32

[jasonkan3]

App version 3.3.104, on iOS

Model G6ZUC

Software version: 1.63.355999

[giulia17]

still not working

[LovelyM]

Hey folks, 

Since all of you are still unable to edit the Wi-Fi settings in the Google Home app, I'll go ahead and keep this thread open for now until an app update resolves this. For those who haven't sent feedback about this issue, it would really help if you could do so. Check out this guide: Share feedback about Google Nest Wifi or Google Wifi.

Cheers, 
Lovely

[LovelyM]

Hi all,

Thanks for bearing with us. I haven't received any updates from our team regarding this issue yet, I'll let you know as soon as I get news from them. 

Sincerely,
Lovely

[JetChipWasp55]

Any word on this? Still not working for me.

[ohheyitschad]

iPhone 12 Pro Max.

iOS 16.5

Home App: 3.2.104

Wifi Firmware: 14150.376.32

[jasonkan3]

I also can not access the WAN Connection

[Aarontt]

Model H2d

14150.376.32

App version 3.2.104

[eciggy]

I too can't edit my WAN settings. I followed the steps in the Show Me How button.

App version 3.2.1.7

Nest wifi pro model G6ZUC

Software version 1.63.355999

[xtamtamx]

Same issue here.

3.3.104

iPhone 12 Pro - iOS17

Google Wifi mesh network

[jbmoss]

same issue

App version 3.3.104

iPhone 14 Pro - ios16.5.1

[Lioryes]

Same issue , Iphone 13 pro max

App version 3.3.104

when you going tomresolve this issue?

[gringhus]

I can’t access the wan setting either 

[gustavostor]

Me neither!

[Lioryes]

Can we get an update on this matter, it’s last for months and estimate time to resolve it will be very helpful 

[sfuflash23]

Same issue. I am connected to the network and get an error saying I can’t change settings due to not being connected to the network.

Version 3.3.104

iphone 13 mini IOS 16.5

[tsartin]

I can't access the WAN settings either.

iPhone 13

iOS 16.5.1(c)

App version 3.3.104

[jcaracoche]

Same problem here

ios 16.5.1 (c)

app version: 3.3.104

google wifi 

[Steele1989]

Same issue here 

• Same issue here
• Ios 16.5.1 (c)

app version: 3.4.104

google wifi 

[bradfair]

I was able to use the Google WiFi app to make changes, and specifically it told me that in order to update the WAN settings, the WAN Ethernet connection needed to be unplugged. When I unplugged that, I could change settings from the Google WiFi app.

[Lioryes]

Hi Bradfair,
Did it let you to Save the changes? This is the main problem.

[Wynterfell]

Hey did you ever figure out how to make your changes save? Struggling with the same issue. 

[antonh1 · Accepted solution]

I had this issue, but found that I could resolve it as follows. Instead of going to the Network Settings directly from the Wi-Fi settings page, tap on “x Points” (x being the number of access points), tap on the main router, settings cog icon, Network settings, Advanced Networking, WAN connection .

Going via that route it shows me the settings, although still can’t change them when the network is operating. If you tap on “Show me how” it explains that you can change it if you pull out the Ethernet cable of the main router (I found I needed to pull both out). 

Does this work for anyone else?

[JetChipWasp55]

Thank you this worked for me!

[tsartin]

Worked for me! Thanks!

[Wynterfell]

Hey! Thanks to this I was able to get to make changes, but when I try to make changes and save, it says "oops" that an error occurred and settings cannot be saved? 

[NHerbert]

I have the same issue, which ever way I try to access the settings I'm told "You cannot edit these settings at the moment."
I'm trying to change my nest settings from FTTN (via a modem) to FTTP direct.

V frustrating - terrible experience.
What is the ETA to fix this?

Thanks

[Squiddie]

I’m having this exact issue. I can’t seem to find a fix anywhere. I’ve tried the suggested work around on this thread but I can’t save the changes.

Be better google!!