12-06-2022 08:29 AM
Hi - I have set up my Yale-Nest wifi lock, using the Nest Connect module to work with my Google Home - and it works well.
I can lock and unlock the lock from my Google Home app on my cell phone, but I can't get the lock to lock using voice commands on my Mini. (The Mini otherwise works OK with other devices such light switches and speakers.) When I say "Hey Google lock the Front Door" (FYI - Front Door is the name of the Yale-Nest lock). The Google lady pauses for a few seconds then says" Sorry, it looks like that device has not been set up yet. You can do that in Assistant settings."
But for the life of me I can't get the Assistant setting to accomplish that!!!
When I go to Google Assistant I can see the Front Door - and it says "The Front Door couldn't be unlocked"
In Assistant when i tap on "Front Door' it takes me to a view that allows me to tap on the image "Locked" and of course when I tap it unlocks the door.
All very nice but how do I get my Google Mini to lock the door when I say "Hey Google - lock my Front Door"
BTW - I know that I will unable to UNLOCK the door for security reasons.
Thanks in advance my your help...
12-10-2022 07:26 PM
Hi Ultrafusion,
Gotcha — thanks for trying. Let’s sort this out — are your Nest x Yale Lock and Google Home Mini connected in the same home structure in the Google Home app?
Thanks,
JT
12-14-2022 05:05 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, JT.
Thanks,
Archie
12-15-2022 06:00 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie