Google Nest Community

Unable to Lock/Unlock and Arm from Galaxy Devices

I have a Nest Secure System and a Nest x Yale Lock.I can arm/disarm and lock/unlock the respective devices from the app on my Samsung S22 Ultra. I have the Home/Away Assist turned on. I receive notifications asking me if I want to arm/disarm or lock/...

AC

Nest Connect remplacement

Greetings!We have a Nest X Yale lock installed on our front door. We recently renovated our house, and the construction workers accidentally threw out our Nest Connect with the wall they were demolishing. We've been trying to look for a remplacement ...

Same Nest tag at multiple locations

Can the same Nest Tag be used at multiple locations with the same person? I was previously a member at my gfs home and had a current Nest Tag for my gfs home. I was able to use the same key Nest Tag at my primary home when I setup my new Neat Secure ...

Any Third Party Security Systems Integrate With Google Home?

I failed miserably at trying to get Nest Secure to work with my Google Mesh router and Google Home App. I finally had to give up and return it since the support for Nest Secure is non-existent. My question is does anyone know of a DIY Security produc...

Issues with Lock and Unlock in Nest App

My lock and unlock abilities in the Nest App are extremely sporadic. I can use them one minute and then the next it doesn’t work and I get a “Something went wrong. The app had trouble connecting to the Nest Service. Try Again.” I have factory reset m...

Instructions for set up

I need step by step help setting up. What do you set up first — the lock or the thing you plug into the wall. I can’t get either of them to connect to my WiFi. There is no one to call for help.

Nest Lock Keypad unresponsive

Arrived home ... tried to unlock the door using the keypad from the outside. The touchpad was completely unresponsive. No lights, no sounds... nothing, completely dead. The app said the door lock was offline. Luckily I was able to get in another way....