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Forum Posts
Yale lock battery drains
After having two Yale locks for two years the devices started to drain batteries in one day. Both doors lock and unlock with no effort (smooth motion).The Nest connects are about 6 feet away from each lock. I did a factory reset on both units, this d...
Resolved! Separate codes for tenants in multiunit rental property
Hi. We have 5 Nest x Yale locks all on one account, on one hub. How do we separate the codes for only their specific unit but not for all the units? Meaning everyone shouldn't have their codes working for all 5 locks.
Nest Detect won't reset. Light just stays solid blue after following reset steps. Light doesnt blink
I moved and setup a new network. One of my nest detect sensors won't reset to the blinking blue light. It just stays solid blue after factory reset. I can factory reset by holding button down, then it turns yellow, then back to solid blue that never ...
No puedo conectar mi Smart clock a mi red
Hola que tal llevo varios días intentando conectar mi Smart lock a mi red y no puedo me aparece este mensaje y no puedo sincronizarlo me podrían ayudar Ya que llame a el Servicio al cliente de mi red y me comenta que la red está libre para conectar c...
Impressively bad support for Nest x Yale lock
I had to reset my internet ad everything came back online except my Nest x Yale lock and Nest Connect. After some troubleshooting, I decided to call the help line and thus began an epic journey of confusion and sadness. The first person I talked to o...
The Nest/Yale Lock in the Nest App is worthless
The Nest/Yale Lock via the Nest Connect in the Nest App is worthless. It's so inconsistent. It works for a bit, and then if you try to do something an hr or so later, you get an error about not being able to access the nest service. I expected better...
Nest Guard no cellular backup error
Hello,I’ve been a faithful user of Nest Guard since it first launched. I have Nest Aware and then was migrated to Nest Aware Plus. I also have professional monitoring through what used to be Brinks.For the past month I’ve been getting errors saying I...
TO26 error when trying to connect Yale lock
Keep getting a TO26 error when trying to connect my yale lock to nest. I’ve run through the trouble shoot guide and it mentions the error but doesn’t say what it is. Also what is the correct way to keep the lock awake during connection? The app says ...
Resolved! Nest x Yale Lock Battery Replacement
The user instructions specify using "standard AA alkaline batteries" and NOT using "rechargeable NiMH batteries or other kinds of batteries."Can anyone help me understand why?
Nest lock reports passcode does not work now... Related to Hub change?
We have two nest/Yale locks on our condo. Today, our tenants reported neither lock works. Both report "this code doesn't not work now" messages when they enter their code. The master code we programmed in also reports the same error. When they moved ...
