Cameras go offline.

[loumira]

I have a stalker and my camer are being jammed (wifi) and being turned off. (offline)How can I stop this?

[EmersonB]

Hi loumira,

Thanks for reaching out here in the Community. Could you tell if your Nest Camera is not the only device that gets jammed? How far is your Nest Camera from your router? Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the camera? Also, what is the light status of your Nest  Camera? Let us know your update here. 

Best,

Emerson

[EmersonB]

Hello loumira,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share with us the information I'm asking above. So that we could take a closer look and assist you further.

Regards,
Emerson

[EmersonB]

Hey loumira,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson