05-17-2022 03:53 PM
Answered! Go to the Recommended Answer.
05-24-2022 05:54 AM
Worked Great...Thank You very much...good to go now!!!
05-21-2022 06:41 AM
If they are the only person with full access, you won't be able to change that without factory resetting the lock and setting it up again. You'll want to do this anyway to ensure it's correctly linked to your account and app.
05-21-2022 06:50 AM
Thank You..how do I factory reset it then
05-21-2022 07:07 AM
Follow the steps in this help article:
https://support.google.com/googlenest/answer/9218474
It includes a video outlining the process if that's easier to follow.
05-23-2022 09:02 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.
Best Regards,
Brad.
Thanks for the help, davidking!
05-24-2022 05:54 AM
Worked Great...Thank You very much...good to go now!!!
05-24-2022 08:00 AM
Hey Folks.
I am relieved to hear that your issue is resolved! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.