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In regards to Nest Connect NA009 errors

Not_So_Intuitiv
Community Member

I recently upgraded my wifi which started a spiraling into a world of trouble devices.  I went from WPA2 to WPA3. Most of the products I owned that are about 10 years old are not compatible with WPA3.  So I reinstalled my old wifi and ironically my Nest Connect, would not connect.  I tried for hours over a couple days. I read many suggestions and nothing worked.   THEN..... I found a video by a man who figured it out.  There papers to be a problem with the Nest Connect trying to sync to other devices.   The work around was to change the wifi for my Nest Thermostat AND for my Nest Connect to my phone's hot spot.  Everything connected the first time. After everything is connected go back inn and change the wifi settings to your home wifi.  I was amazed and relieved. I was ready to go purchase a new lock, now I am just holding onto my old wifi for a while.   https://greencoin.life/how-to/reset/nest-connect/

2 REPLIES 2

janthadeus
Community Specialist
Community Specialist

Hey Not_So_Intuitiv,
 

Thanks for posting and we appreciate your time in providing the Community the steps that paired your Nest Connect to your Wi-Fi network — it's a big help. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you. 

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best,

JT