Hey I need to know if my existing wiring will work with my Nest doorbell (second gen). The current wiring has 2 pairs of wires from the doorbell button with one pair (green) going to one transformer and one pair (red) going to a separate transformers. This wiring controls two chimes one the first and one on the second floor. Obviously, the Nest comes with only a single chime connector. Is there a solution to this situation?
I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. Here is our installation guide that should help you out. Please let me know if you need further assistance.
@Sperdude just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks for your response, Brad and Archie.
Thanks for getting back to us. This is really a technical concern and your safety is our priority. We wanted to make sure that you're safe while doing the troubleshooting. Please fill out this form so we could investigate further. Let me know once you’re done.