Last night, my car was broken into. The car is in full view of my Nest doorbell camera. However, there is no record of the event on the camera. I watched through every bit of footage offered to us on the timeline, from the last time we used the car yesterday, to the time we discovered the car was broken into this morning, and there's nothing there. I have noticed that in the sections that it shows as viewable, things like cars going by and people walking by aren't always marked as an event. They just happen to be in the time frame surrounding another marked event. So I'm wondering, if the Nest camera doesn't always mark events on the timeline, perhaps it's missing certain events altogether and not offering them to me to view.
So, my question is: Is there a way to get access to camera video that's not viewable on the timeline, or is that footage just gone? I really want to see if I can see exactly when this took place, so I might have a face or vehicle to connect to the crime, or can ask my neighbors to check their cameras at around the same time frame to see if they caught anything. It's really frustrating that the Nest didn't catch and mark something that happened in full view of it.
Also, if the camera is not catching obvious motion events, is there a way to increase its sensitivity to these things?
