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LG TV and Google home and Google assistant

pe3k
Community Member

I am trying to link LG account with connected appliances - TV, Freezer, Washing machine and Dryer to Google Home and I get an answer it's not supported in my country /Slovakia/  Also when I press Google Assistant on the LG remote  I get a notification on TV that google assistant is not supported in my country.  How come the assistant works on my phone, tablet, bluetooth speaker, but it does not work on premium 77inch  oled TV?  I was able to link all the devices from my household to google home, but LG. And the LG support says I have to ask Google. 

What would you advice? 

 

/sorry I just got home after a week I did not notice the responses/

6 REPLIES 6

pe3k
Community Member

I checked the TV firmware version - it's up to date

GarrettDS
Community Specialist
Community Specialist

Hey there,
I understand that issues with LG and the Google Home can be confusing but I definitely wanted to stop by and see how I could help.

It does not appear that this is supported in your country as of yet, but I'm happy to take this feedback and pass it forward. I apologize for the frustrations but know that we want to improve our products and services as we can.

Please let me know if you have any other questions.

Best regards,
Garrett DS
 

pe3k
Community Member

HI, 

 

thank you for your reply. I hope it gets untangled soon.. so I can add the LG account to my Google Home.

How about the assistant? Why does it not work on the TV? It says it's not available in my country. But it works on my other devices..

 

yours sincerely,

 

peter 

GarrettDS
Community Specialist
Community Specialist

Hi there, 

Unfortunately with that not being supported yet, it is nothing something that is available to do for you. I am happy to take this feedback and pass it forward though. 

Please let me know if you have any other questions. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS