06-02-2023 06:25 PM
I had gotten a Google nest hub max off Facebook and I can not get the previous owner's response. Can I still use it or get them off it ?
06-03-2023 06:07 AM
No unfortunately. Because Nest Hub Max contains a Nest Cam it must be removed from the previous owner's account before being reset and linked to a different account. All I can suggest is keep trying to contact the owner as they must remove it from their account whilst still connected to Wi-Fi.
07-01-2023 11:41 AM
Hi folks,
@huffmanhomesllc, thanks for reaching out, and I'm sorry for the late response. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.
I appreciate your help, @David_K.
Best,
Zoe
07-04-2023 11:55 AM
Hi huffmanhomesllc,
I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
Thanks,
Zoe
07-05-2023 12:08 PM
Hi there,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
Regards,
Zoe