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Locked phone on another device

Munica
Community Member

I don't know if this was s the right topic but I was trying to set up data on my other phone and it asked that it needed a lock on my screen and it'was working fine with out having to open it with the pin and then I put it to charge  while off accounts turned it on and I need a pin now to open it I don't remember what the pin was will I do but it's not letting me in 

5 REPLIES 5

Cathal_S
Gold Product Expert
Gold Product Expert

Hi there,

For help with an Android mobile device please ask over on their community forum.

https://support.google.com/android/community

 

 

 

Regards,
Cathal

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for your help, Cathal_S!

mishaloralaylo1
Community Member

i am not sure but turn it off and wait for atleast 45 seconds. Turn it on & try

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.