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Nest Connect

Community Member

I have had my Yale lock and Nest Connect (and Nest cameras and doorbell) for about a year and a half. Recently got new ISP and everything reconnected except for my Nest Connect. I finally reset the connect by holding the button until the yellow light came on and then shut off. The set-up process goes great - finds wifi and asks for password, shows 'connecting' message but then times out and says something went wrong. Has done this a dozen times. Suggestions? Thanks in advanced. 


Community Specialist
Community Specialist

Hey WalthiusQ,


Thanks for visiting the Community. 


Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!