12-25-2021 09:23 PM
Kind of like the subject line reads. Randomly in the day I will get a tamper alarm for no reason at all. Or while I’m home the alarm will go off. Before someone chimes in with did you check the batteries yes they are new like less than 5 days. I’ve tried other batteries too same results. Wi-Fi signal is fine, lock engages completely and securely.
01-03-2022 09:07 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
01-19-2022 09:10 AM
I have the same issue and now it will not stop. I will attempt to reset it.
01-20-2022 10:19 AM
The alarm is silenced.
01-21-2022 12:53 PM
Hi there,
Just checking in to see if you still need assistance with this issue.
Please let me know if you need further assistance.
Best Regards,
Brad.
01-24-2022 08:40 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.