Nest Yale Lock Pairing error T013 (4096)

[JJClown]

I cannot pair the yale lock to my Nest account.  I have the Nest Connect, Front Door Camera and Thermostat all connected and working fine.  I just can not get the Yale lock to be added. Any help would be appreciated.

[mishaloralaylo1]

facing the same issue . lets wait for the answer

[JJClown]

I went to YouTube and found a solution. I paired the lock with my Hotspot from my wife's phone. Once that was done you can change to your network.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[mishaloralaylo1]

[James]

Hello everyone,
Just wanted to check in here to see if you were able to see Brad's response? Do you still need help? Let us know when you can.

Thanks,
James