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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Saving a Nest camera recording

I have an incident that I need to record and keep for my records for all of eternity. I have the 60 day plan and it's not clear if my video will disappear in 60 days or how I can keep it forever. Any help on the matter will be greatly appreciated.

Yale lock not connecting with nest connect - t013

Changed router and all nest devices stopped working. The nest Yale lock will not connect with the nest connect. Thank god the geniuses in marketing called everything super generic names like connect and Wi-Fi, because that makes identifying the probl...

Yale Nest Lock Offline

 Nest Device #1 : Wi-Fi OnlineNest Device #2 : Wi-Fi OnlineYale Lock : Shows no errorsWhy is the first picture reporting offline?   

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Nest x Yale Lock throw

I have moved my lock to another door that opens opposite as the previous. I have factory reset it several times and cannot get it to calibrate correctly. Still wants to act like it is on the other door.

Bisig by Community Member
  • 991 Views
  • 8 replies
  • 0 kudos

Add guest lock codes in G Home?

I have just installed a Yale X nest lock and the accompanying nest connect device. (Hsu! That only took three hours.). As you may know, I had to use the original Nest app to add the device. That cannot be done in the Google Home app. Sad!Now I would ...

Nest Yale door lock and the app

Hi everyone, more frequently than not I am having this continuous issue with my front door beat lock disconnecting from the app. It so how’s the door isn’t connecting , and then I’ll reset the device , re add everything and it will happen again.

Rtzp by Community Member
  • 470 Views
  • 3 replies
  • 0 kudos

Can’t unlock my Nest Yale Keypad Blue Checkmark not illuminating

So all of the sudden and randomly my door lock will not unlock using the keypad. The keypad has not been damaged and I can use the app but it’s frustrating for my dog walker and fiancé who don’t have the app. Has anyone else has this problem? Lock is...

MWiegand by Community Member
  • 1485 Views
  • 3 replies
  • 0 kudos

Nest Yale Lock locking backwards

Hi. I've reset my lock multiple times hoping that it "hands" correctly, but it keeps locking backwards. I read that there was a code to reverse the handing, but that code includes # signs which my lock doesn't help. Thanks for the help!!Lewis

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