Nest connect not resetting to a solid yellow light

[CW3]

I just moved into a new house with a Yale lock + Nest connect. I cannot reset the lock without resetting the Nest connect. Every time I try to reset it, it will not go to the solid yellow. It goes from blue to blinking yellow to solid green. Not sure what else to do...

[MelbaDT]

Hey CW3, 

Sorry for the delay here but thanks for reaching out. 

Do you still need help with this? Let me know and I will be glad to help you further. 

Best, 

Melba

[MelbaDT]

Hey there, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. Should you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
 

Best, 

Melba

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.