Offer nest secure

[Soutzen]

 

I get an offer to get a new alarm system from ADT. I'm from the Netherlands and can't get the deal to work properly. I've contacted Google several times but they won't respond to me. 

Are here more people's with the same experience? Or have tips and tricks for me?

I hope i explained it properly. Thanks in advance. 

Rob. 

[RXShorty]

Hi Rob,

Did you try reaching out to Google Nest Support?

There is a chat option which is your best chance.

Not sure if the offer is valid for Dutch people like us though... Succes 😊

[Soutzen]

That is the way I've contacted Google. If i try again i can only see that the (previous) question is in progress. For nest secure there is no Dutch department so i send a message as general (not sure if it works). 

I read the terms and there is nothing in it that the offer isn't for Dutch (or non US citizens). Only the part when you don't want the offer from ADT and want a $200,- credit for the Google store, this is for US citizens only. 

I was hoping that i can gather more non US citizens so we can stand stronger. After all, we are costumers to that uses products from Google and are stunned that we have no more an alarm within a year. Some alarm systems are working for decades, this one didn't even last 1. 

Thanks for the replay. Bedankt! 

[Soutzen]

So, nobody has the experience with this issue?

[RXShorty]

Hi @Soutzen 

Sorry I don't have any experience and the only thing I can give to you is THIS blog post.

[janthadeus]

Hi Soutzen,
 

Checking in — I just wanted to make sure if you’ve seen RXShorty’s reply. Let me know if you need anything else.
 

I appreciate your help, RXShorty!

Thanks,

JT

[janthadeus]

Hey there,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT

[Markjosephp]

Hi Soutzen,

It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Thanks,
Mark