06-22-2022 07:33 PM
Keep getting a TO26 error when trying to connect my yale lock to nest. I’ve run through the trouble shoot guide and it mentions the error but doesn’t say what it is. Also what is the correct way to keep the lock awake during connection? The app says push and hold the white button but this just turns privacy mode on and off.
thanks
Bill
06-27-2022 08:30 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?
Best Regards,
Brad
06-27-2022 09:22 AM
Hi there, I have been having the same issues now for about a week and have completed all of the troubleshooting requirements - still not connecting. Can someone reach out to me #
06-27-2022 10:05 AM
06-30-2022 10:06 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.
Best regards,
Brad