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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

New ADT+ Security System

So I finally called today to order this free ADT system and once I ordered I was able to setup my ADT account. It came to the part where I could link my Google products and the only thing that appeared was my thermostat and the cameras were blank. I ...

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Nest Connect Error Code NA004

Recently bought the Nest Yale Lock and Nest Connect combo. I haven't been able to add the nest connect or the nest yale lock to the nest app because the nest connect gives the NA004 can't find wifi networks issue.I've tried factory resetting the nest...

Nest X Yale Lock & The New ADT Security System Concerns

There are four essential features that led to my purchase of two Nest X Yale Locks and Nest Secure.When I unlock the Nest X Yale lock it turns off the the Nest Secure security systemWhen I unlock the Nest X Yale lock is sets Google Home to "home" tur...

sammywise by Community Member
  • 1207 Views
  • 2 replies
  • 9 kudos

Nest Connect

We acquired a new property that had both the Yale lock and Nest connect but we wanted to change the entry key code. I was able to reset the Yale lock and am now able to assign a new key code, but the Nest Connect will not connect to the wifi. I've do...

Vanlanfay by Community Member
  • 740 Views
  • 3 replies
  • 0 kudos

Resolved! Yale lock privacy mode and dead batteries

Ive been out of town for an extended period of time, and had a friend check in on my house from time to time with guest access on the Nest lock and had no problems.They had to go out if town for a short while and while they were away, the batteries d...

Whokohan by Community Member
  • 6307 Views
  • 8 replies
  • 0 kudos

Linking and unlinking Weiser Smart Home to Google Home

When I try to link Weiser Smart Home to Google Home is says linked but doesn’t show under linked apps, nor does the lock show up as a tile on the google device page. I can’t unlink the Weiser Smart Home because it doesn’t show up under linked apps. A...

steve438 by Community Member
  • 1602 Views
  • 5 replies
  • 0 kudos

Google Doorbell (Wired 2nd Gen) with ADT+

Confirmed, the Google Wired 2nd Gen Doorbell does not pull into ADT+. What the heck are you doing Google? Basically identical to the 2nd Gen battery, but let's not make that compatible either. Your understanding of the words compatible ecosystem are ...

Strypes by Community Member
  • 1643 Views
  • 4 replies
  • 3 kudos

Nest Yale Lock Offline

My Nest Yale Lock worked fine for about 6 months, then it went offline.Changed batteries - Nothing.Moved the mini Connect closer to the lock. Nothing.Reset the lock. Nothing.Error keeps popping up "Something went wrong T026(4060)The only reason I wen...

Rmacgeorge by Community Member
  • 1088 Views
  • 4 replies
  • 0 kudos
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