I have recently been getting a notification that the Nest security system has "no cellular backup". I did research online and came to find out that Nest is no longer supported by Brinks. (https://www.googlenestcommunity.com/t5/Security/Nest-Secure-Cellular-Backup/m-p/111159)
When did this happen and how come I was not notified of said change. It seems ADT is the new security which allegedly supports Nest. When I spoke to the ADT rep to get a quote on the service I was told I had to re-purchase all the smoke detectors, door/window sensors and hub. I was not offered a stand alone service that did not require new devices from ADT.
From the the ADT website (https://www.adt.com/google#:~:text=Customers%20with%20ADT%20Command%20&%20Control,the%20compatible%2...) I found out that you need to primarily be connected to ADT and then be able to access those services with Nest/google products. If nest is getting replaced by ADT then I would like a refund for all the products and services sold to me as "security" because it seems they are worthless.