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Yale Lock

TomW44
Community Member

Have Yale lock installed.   I can control from my phone.  Can my wife control from her

phone also?  If so are there instruction how to do this somewhere?

8 REPLIES 8

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

 

Best Regards, 

Brad.

TomW44
Community Member

Live on 2nd floor condo.  My phone can unlock door.  If I am not home my wife cannot  unlock door .

Can she put app on her phone

Brad
Community Specialist
Community Specialist

@TomW44

 

Do you happen to know if your app allows notifications off of wifi?

 

Best regards,

Brad.

TomW44
Community Member

i am not sure'  but i think it is. I believe my phone which is android uses wifi..

but she has a i-phone

Brad
Community Specialist
Community Specialist

@TomW44

 

I would suggest that you check out this article which goes over how to provide access to your wifes phone so that she can have access to locking and unlocking the thread.

 

Best regards,

Brad. 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

TomW44
Community Member

have reviewed your reply but have not been able to act on it for many different reason.  If I need additional info I will let you know.    thanks for your help

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad