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Nest Connect Won't Connect to yale lock

Community Member

I want an experienced support tech to walk me through setting this up.

as far as I know, the Nest Connect is properly set up to my Wifi Network.  Connect shows green, and maybe a few feet from my lock.

Aside:  this thing should be able to work WITHOUT wifi, and through Bluetooth, which is what I THOUGHT this thing could work on!

I long-press the white button on top of my lock tumbler.  it tells me "Connecting to Nest".  

I don't find my lock in the Nest App.
this thread has me seriously concerned as to the viability of this product:
Solved: Nest Yale Lock won't connect to nest connect - Google Nest Community
`1 - I have to run on an unsecured guest wifi for this to work?  Not gonna happen!

2 - I have to do a factory reset on the Yale lock itself?  Say what???

I want a tech to come out here and diagnose the problems I'm of charge.  Otherwise, I'll just get a locksmith and rip this thing out and go back to dumb lock & key!

This product seems pretty half-baked to me!  

Thanks, Charles



Community Member

actually, don't bother helping me with this.  I've decided to go back to old-fashioned lock&key.   Sometimes the simplest solutions are the best one.  Screw home automation.  


Community Specialist
Community Specialist

Hey there,


At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.


Best Regards,