01-21-2022 02:25 PM
My Yale nest lock’s button doesn’t respond at at all when you push it. That means that I haven’t been able to set it up with the app. I have already reset it multiple times and still nothing. Doesn’t light up or anything.
anyone have this issue?
01-27-2022 03:09 PM
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
01-29-2022 06:40 PM
I haven’t heard anything till now. Button still doesn’t do anything when pressed or held down
02-01-2022 08:17 AM
Have you tried to Factory Reset the lock instead of just restarting it? You can learn how to Factory Reset it here.
02-01-2022 11:20 AM
02-04-2022 10:08 AM
I would suggest you reach out to Yale for a replacement then. It sounds like you might have a faulty device.
04-28-2022 03:21 PM
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
01-31-2022 08:56 PM
I have the same issue. I press and hold the button for a long time, No light or response. I changed the batteriss. No help. Any suggestions