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camera history

Community Member

Cops were just here looking for image in my driveway 10 days ago.  My history records only 5 days.  Is there any way to capture images from 10 days ago beyond my 5 days of recorded history.  The guy robbed a bank two blocks away.




It looks like you may still have a Nest Aware (1st Gen) subscription, which had different pricing for 1, 2, or 3 Nest cameras and separate pricing for 5-day, 10-day, or 30-day video history. If you go to Settings | Nest Aware in the Google Nest app for your camera, it should show what subscription you have.

You can also check here:

I don't know whether you can change a 1st Gen Nest Aware subscription; I know you can't add them anymore. Even if you could change your plan, there's no way to get more history retroactively. Here's what you get for each subscription level:

Community Specialist
Community Specialist

Hi there, 


I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.


Please let me know if you need further assistance. 

Best Regards, 


Community Specialist
Community Specialist

Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.