connect

[jaredlindner12]

when i set up my nest connect it does the blue blinking light followed by the green blinking light to indicate that it is connected then the light stops. but after a bit the light starts blinking yellow. I have not been able to connect my yale lock to it during the setup process. My network is a hybrid 5 and 2.4 ghz wifi but i also tried just broadcasting the 2.4 ghz and it still fails the setup process with the lock.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[jaredlindner12]

Yes I still haven't been able to get the lock to connect

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[Brad]

Hello again.

I am sorry to hear that you are still having this issue! You have tried what I would offer as a suggestion, so I think it would be better for you to reach out to Support for further assistance.

Best regards,

Brad.