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will Yale X lock still work after nest secure sunsets?

Joz19
Community Member

I currently have the nest secure system and use the yale x lock with the nest secure as the bridge.  will the nest yale x lock still work after Nest Secure is discontinued if i switch to the Nest Connect as a bridge, or is that entire ecosystem going away?

4 REPLIES 4

MetalGlacier
Silver Product Expert
Silver Product Expert

I forget in which article I saw this in, but I'm pretty sure if you contact Nest support, you can request a nest connect at no cost to you so that your lock will continue to work.

janthadeus
Community Specialist
Community Specialist

Hi Joz19,

 

Thanks for reaching out. Your lock will still function if you’re going to change your Wi-Fi bridge to Nest Connect. On the other hand, the support and functionality in the Nest app for Nest Secure will be discontinued on April 8, 2024. To learn more about Nest Secure’s update and exclusive offer for a Self Setup System from ADT, take a look at this link
 

I appreciate your help, MetalGlacier.

 

Thanks,

JT

Princesss
Community Specialist
Community Specialist

Hi there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

janthadeus
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help. s
 

Thanks for chiming in, Princess.

 

Best,

JT