cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Connection issues

Jenkins1994
Community Member

Guys I'm having trouble connecting my speaker I am following all the steps to then be greeted with this. What's the issue how do I fix this problem 

Screenshot_20230517-211342.png

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

The "could not communicate" error means there's an issue preventing your phone from communicating with your speaker. Try these steps:

Need help with setup? Troubleshoot common Google N… - Google Nest Community

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

I'm thankful for your assistance, @David_K

@Jenkins1994, I'm checking in to see if you've tried the troubleshooting steps above. I'd be glad to hear from you, so please tell me if you are still having issues.

Best,
Lovely

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan