Google Nest audio 2 dots

[nitesharya]

Hi,

I have a nest audio which is bricked. Everytime I plug in, I get 2 white dots and then nothing happens. Tried re-booting multiple times. Please help?

[David_K]

What the lights mean is described here:

https://support.google.com/googlenest/answer/7073219#nest_audio

When you say nothing happens, what do you mean? What happens when you try to interact with the device?

Have you tried resetting the device?

https://support.google.com/googlenest/answer/7073477

[Muddi]

Hey nitesharya,

Thanks for reaching out. I appreciate @David_K for helping here. 

Chiming in to ensure everything is covered here. I wanted to check if the troubleshooting steps shared help? Please let us know by updating this thread and we're happy to assist you.

Looking forward to your response.

Cheers,

Muddi

[Muddi]

Hey nitesharya,

Are you still experiencing issues with your Google Nest Audio? Feel free to respond on this thread, and we're happy to lend a hand.

Cheers,

Muddi

[nitesharya]

Thank you Muddi, the device did work, but it seemed like a fluke. I will get back to you in case the issue surfaces again.

[Muddi]

Hey nitesharya,

It's nice to know that it's now working. Let's continue to monitor your device. I will leave this thread open for another 3 days, and will check back on you if you experience any issues with your device.

Cheers,

Muddi

[Muddi]

Hey nitesharya,

How was your device?  Let me know if I can assist with anything else, otherwise I will be locking this thread after 24 hours.

Cheers,

Muddi