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Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 22051 Views
  • 0 replies
  • 14 kudos

Nest hub wifi problem

Hi!So after i woke up today my nest hub 1st gen and nest hub 2nd gen had lost connection. I had to restart the 2nd gen couple of times and my wifi router to be able to get the 2nd gen back online. This didn't work for my 1st gen nest hub though. I ca...

truelutti by Community Member
  • 1029 Views
  • 8 replies
  • 0 kudos

Difficulties initiating factory reset

I have a second generation Google home mini. So I looked up how to factory reset after going through all of the troubleshooting for a disconnect a device. I turn the microphone off and then I put a finger in the center of the orange lights, but no ma...

RobertR by Community Member
  • 916 Views
  • 6 replies
  • 0 kudos

Hub Max stuck at g screen. Trouble shooting does not work.

My Google Home Max was working last night. This morning it's stuck on "G" screen with a white background. I have tried the unplug and wait 10 seconds 10 times trick, but it didn't work. I tried holding the volume buttons down and then re plugging bac...

Steve52 by Community Member
  • 1148 Views
  • 6 replies
  • 0 kudos

Google Nest Hub Max connected to another account

I have owned my Hub max from new. Today (owing to the camera being offline) I disconnected the device from my account and completed a factory rest. Now when I try to reconnect it I constantly get the error message "Google Nest Hub Max connected to an...

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