08-06-2022 09:51 AM
I've had it only for three days. I tried unplugging, different outlets etc... It's not even booting or resetting. No "G" logo, nothing.
What should I do next? Is there a way to have it exchanged?
08-06-2022 01:12 PM
If you bought it directly from Google Nest, I would think you could contact Google Nest Support for a replacement, starting with this link: https://support.google.com/googlenest/gethelp
If you bought it from a retailer, you should be able to exchange the non-working Nest Hub for a replacement.
08-06-2022 05:40 PM
That's the problem with Google products. It would never be a case if it was made by Apple - no matter where you buy / second hand or not as long as it is under warranty you can get it fixed without any receipt.
My Nest Hub waited a month to be open and receipt is missing.
08-10-2022 09:58 PM
Thanks for posting.
@MplsCustomer, thanks for always helping us.
@MariuszStepien, sorry to hear about this. Kindly fill out this form with all the needed information then let me know once done.
08-14-2022 03:13 AM
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