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My google nest mini can not configure

blabullet
Community Member

I been using two years my Nest Mini but recenly I change the WI-FI of my home and now I can not reconfigure the Nest Mini. I try everything, try different routers, connect with the WI-FI of another phone...

In my house I have Google Home Mini first generation that works fine.

Any ideas?

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

In addition to what MplsCustomer mentioned, see these tips to avoid issues during setup:

Need help with setup? Troubleshoot common Google N… - Google Nest Community

View Recommended Answer in original post

4 REPLIES 4

blabullet
Community Member

I always get the this message after Nest Mini connects with the WI-FI

"Your Nest Mini has been set up successfully but we can't detect it. Check that your mobile device and your Nest Mini are connected to the same WI-FI network.
Disable access point isolation
If this feature is enabled on your WI-FI router, you will need to disable it. More information"

 

MplsCustomer
Bronze
Bronze

@blabullet 

Did you disable Access Point Isolation on your Wi-Fi router/modem, as indicated in the message?

Did you do a factory reset of your Nest Mini, to clear the Wi-Fi settings?

https://support.google.com/googlenest/answer/7073477

David_K
Platinum Product Expert
Platinum Product Expert

In addition to what MplsCustomer mentioned, see these tips to avoid issues during setup:

Need help with setup? Troubleshoot common Google N… - Google Nest Community

The manual setup work for me. Thank you!!!!