Hi folks,
@Paul1, @massone, this is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? Are those Nest Hub or Nest Hub (2nd Gen). When did your issue begin? Were there any recent changes made? When you did the reset, was it the same steps as what you see in this link?
It would help a lot if you could do a sequential reboot first:
- Unplug the power cord of your router, followed by your Nest speakers.
- Plug them back in after 3 minutes.
- Restarting your phone might also help.
Also, try if disabling color match works:
- Make sure the mobile device is linked to the same account as the Google Nest display.
- Open the Google Home App.
- Select the Nest Hub display.
- At the top right, tap Settings > Display > Color matching.
- Under the Color matching section, choose > Never.
Furthermore, check if the Ambient EQ is enabled:
- From the bottom of the display, swipe up.
- At the lower left hand corner, find the light icon.
- Check if there's an A in the light icon.
- If not, tap the light icon to turn Ambient EQ on.
Hope this helps.
Best,
Dan
